Direct-to-Consumer
Support unlimited markets, currencies, languages, warehouses and more, with zero constraints on shop design thanks to Centra’s headless API technology.
DOM WITH ERP FOR FASHION BRANDS
Distributed Order Management with in‑built ERP features
Centra’s OMS comes with ERP functionalities baked in to bring you rule-based automation helping to fulfill customer orders faster and minimize working capital costs.
fashion erp
ERP features for fashion ecommerce
Centra’s order management system integrates many core ERP features, but can also synchronize to and enrich a third-party ERP system’s basic product info with images, videos, arbitrary visible and invisible metadata, and more.
If you ever grow out of Centra’s PIM, you can integrate a dedicated product info system to store and categorize rich product information and distribute it to all channels.
smart oms
Distributed Order Management
With smart Distributed Order Management, you can orchestrate orders across channels. Centra's DOM capabilities can help you improve your supply chain with automated order routing, order splitting, shipping, inventory forecasting, reordering, and inventory management.
optimize logistics
Streamlined replenishment
Get more value from your existing logistics system to intelligently route products to the ideal location. Optimize space usage in click-and-collect shipments and route returns to streamline inventory replenishment across your locations – stores and warehouses.
one assortment ‑ all channels
Overselling protection
Reduce the risk of overselling by integrating multiple sales channels connected to the same virtual assortment.
smarter supply chain
Returns and refunds
Smoothly integrate logistics and supply chain as part of your fulfillment and returns processed to reduce logistics costs and increase customer satisfaction.
Automatically handle returns of online purchases in a brick-and-mortar store. If the original payment cannot be used for a refund, you can offer a gift card instead.
Centra OMS flow.
1Order comes in from Showroom2Order Status: Pending3Action from sales person: to approve or edit or decline4Order export for production planning5Fetch shipments from Centra and get them into TA (transport admin system)6Ship the goods7Generates complete shipment to Centra which triggers email from to customer with tracking number etc.
Streamlined fulfillment
all channels ‑ one platform
A multi‑channel platform designed for fashion
Sell beyond the limits of channels and technologies. Create a seamless experience by integrating all your touchpoints: web page, mobile app, in-store display, a PoS system, an AR/VR device, or a voice assistant.
Integrate multiple customer touchpoints in one platform.
Digital Wholesale
Support unlimited customers, sales staff, agents, distributors, delivery windows and more with Centra’s feature-rich enterprise wholesale process.
Marketplaces and beyond
Use Centra’s open APIs to integrate with your commerce systems and channels. List your products on popular marketplaces and manage orders using your standard order flow.
Centra’s Order Management features at a glance.
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| Order management | Wholesale | Direct-to-consumer |
|---|---|---|
| Order creation, updating and canceling | ✓ | ✓ |
| Shipment creation, updating and canceling | ✓ | ✓ |
| Changing of shipping address | ✓ | ✓ |
| Return management | ✓ | ✓ |
| Refund management | ✓ | ✓ |